-
Our main products such as G/EPON, XG(S)PON, 10G EPON OLT, ONU, optical transmitters & EDFA, WiFi routers, and fiber-to-the-home (FTTH) products.
-
Yes, our products strictly adhere to international standards and have undergone relevant certifications and testing. We prioritize delivering high-quality, reliable, and high-performance products.
-
Yes, we offer customization services to cater to specific customer requirements.
For ONUs, Our services extend further with options for CKD (Complete Knock Down), SKD (Semi-Knock Down), and software customization. Our dedicated team will work closely with you to design and customize products according to your specifications.
-
Yes, we provide comprehensive warranty coverage. Different products have warranty periods ranging from 12 months or even longer to 18 months.
Our products undergo rigorous quality control and testing to ensure stability and reliability. In case of any issues during usage, we offer timely technical support and after-sales service.
-
We accept a variety of logistics methods, International Express , Air shipment , Sea Vessel shipment , or Rail transport shipment. You can choose the most convenient or cost-effective way.
-
It depends on the order quantity and the season you place your order. The lead time of MOQ is about 10 to 15 workdays.
Regular order will be deliveried in 20 - 25 workdays.
-
Yes, please tell us the product information and we will search for you.
-
We usually quote within 24 hours of receiving your inquiry. If you need a price very urgently, please call us on email so we will give priority to your inquiry.
-
Absolutely, you can request sample testing. but there is a charge for samples and transportation fees. These costs can be deducted from future orders.
-
Yes, we can do OEM service, but you need to send us your packaging and logo design and logo authorization certificate.
-
When encountering such technical issues, you can directly contact our technical helpline or sales person. We will provide timely online and remote support to resolve the technical problems for you.
-
Yes, we regularly release software updates for our OLT and ONU products. You can contact your sales peison or visit our download center to view and download the latest firmware updates.
